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SHIPPING & RETURNS

SHIPPING

How much does shipping cost?
We offer free shipping! There are no additional shipping charges for orders placed in the US (not including Hawaii and Alaska).

Where do you ship to in the US?
TEAONIC can currently ship to all US states, excluding Alaska and Hawaii. 

When will my order ship?
We ship fast! Orders typically take 1-2 business days to leave ship out and you will receive a tracking number as soon as it ships. Our TEAONIC team is working around the clock to ensure your order gets to you as soon as possible, and we will email you as soon as it ships. If you need any updates, just email us and we are here to help!

How do I track my order?
When your order is processed, you will receive a tracking number by email. Please use this tracking number for additional information regarding your shipment.

Do you ship to my country?
TEAONIC can currently ship to all US states, excluding Alaska and Hawaii. Unfortunately, we cannot ship to international addresses at this time. 

 

RETURNS POLICY

RETURNS

Due to the items being a food item, we unfortunately cannot accept returns, however, they may be refunded or replaced (depending on the issue). If you experience an issue with your order, please email info@teaonic.com. We'll do everything we can to make it up to you!

IN-STORE PURCHASES

Any returns or refunds for products purchased from a grocery store or from another location other than our website should be directed to where the product was purchased.